AUTOMATION / DEVIBE JOURNAL
When a spreadsheet is no longer enough.
How to tell when your team needs a dedicated internal tool.
Look for repetition
Manually copying the same data and searching for the latest file version signal that the current process is slowing work down. Map that process first.
Build around people
A good internal application follows real workflows. Involve the people who will use it before designing screens.
Start with one workflow
Choose a task where the before and after can be compared clearly. Expand only after validating the benefit.